Change 3 Enterprises, LLC (“C3”), operator of DiscoveryRocket.com, is committed to safeguarding your privacy online.

This page discloses the privacy practices of Change3 Enterprises and the DiscoveryRocket.com website.

Our Privacy Pledge

Change3 Enterprises is committed to protecting and safeguarding consumer privacy on the Internet, especially for children. This privacy policy (“Privacy Policy”) describes how we handle the personal information provided to us on our websites and mobile applications, and collected through participation in, in-game play of, or any other use of our sites or environments, such as DiscoveryRocket.com or any other games/environments that we may provide in the future (all collectively, the “Site”). The Site may include access to downloadable software or applications for use on personal computers, tablets, mobile devices or phones. When you submit data to the Site, you are submitting data to us in the United States and that data is collected and maintained in, and subject to the laws of, the United States. When you participate as a member, we want you to be aware of our privacy policies:

  • Except as described in this privacy policy, or in the rare instances required by law, we will not make any personal identifying information of our members available to anyone without their knowledge (as described in this policy). This includes, but is not limited to, your name, postal service address, phone number, and email address.
  • We will never sell your contact details to anyone else who might want to use them to directly sell you anything.
  • Your decisions about participating in online activities or discontinuing participation will be respected without question.

How Information Is Used:
The Information We Collect and How We Use It

When you register as a member, we collect the following personal identifying information: your name, email, title, role as parent or teacher, city, and phone number. Change3 uses your personal information to enable you to register for the Site. We also use this information to manage your use of the Site, communicate with you as a member via email and support operation of the Site generally. We use any billing information you provide to collect any fees due in connection with your use of the Site. We may also use your personal information to send you updates and information about the Site or related products and services.

Although we do not generally give your personal information to third parties, we may disclose your information to Change3’s vendors that provide technical support or other services to Change3 related to the Site. For example, we may provide your information to companies that host the Site or process credit card information. However, these vendors may not use your personally identifiable information for any reason other than assisting Change3 and are required to maintain the confidentiality of the information

We reserve the right to disclose information if required to do so by law or by a regulatory authority. We may also disclose your information as part of an investigation or enforcement action relating to improper or illegal conduct in connection with our Site, including, without limitation, any situations that may potentially involve threats to the safety or privacy of any person, misuse of the Site or violation of the Terms of Use.

Change3 may maintain aggregate data or other non-personally identifiable information about our users, such as usage statistics, online traffic patterns and user feedback. In addition to using this information to support operation of the Site, Change3 may disclose this information to third parties without restriction.

We may use your name and email address to let you know about new opportunities and updates associated with DiscoveryRocket.com that may interest you, and to inform you about special programs and benefits we are offering to our members (such as special rewards and incentives). We may also send brief emails to our members several times a year to provide information of interest and to express our appreciation for their participation.

We may at times, use postal service addresses for delivery of said member programs and benefits.

We use phone numbers to call members in response to their request for a return call to answer a question or address any concerns. Most members are never contacted via phone.

DiscoveryRocket.com also automatically collects information via log files to administer the site and to aid in technical problem solving. Log file information collected is IP address, time a page was viewed, name of pages viewed within the DiscoveryRocket.com site during the specific visit, browser type, URL parameters, and cookies that were set by the DiscoveryRocket.com website at the time of the visit. Log files may also include information indicating where a visitor came from. This information is used only to administer the site and to identify and resolve any technical problems related to the site's operation.

This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Member names, postal service addresses, and phone numbers are maintained on a secured database accessible only by Change3 staff. Members may also access their own information for the purposes of verifying and updating, but they cannot view other members' information. As with any Internet endeavor, absolute security of information transmitted through channels (communication networks, hardware, software) not directly operated or controlled by us cannot be guaranteed.

In the event we or our affiliates experience a merger, acquisition, sale or other transaction pursuant to which this website is acquired by a third party or another affiliate, your personal identifying information may be disclosed to the third party or affiliate both before and after the transaction, for the sole purpose of facilitating and effecting that transaction. In the event a transaction is consummated, you will be notified of the transaction via email and/or through a notice on our website, and custody of your personal identifying information will be transferred subject to all the terms and restrictions in this privacy policy.

Updating Your Personal Information:
Policies on Correcting/Updating Personal Identifying Information

DiscoveryRocket.com relies on members themselves to provide any updates to personal identifying information. Members may update email addresses, password, postal service address, phone number as well as all other identifying information (available to members only). Please ensure that you change your password regularly to optimize the security of your account. For changes to all personal identifying information, including email address, members are asked to login to their account at DiscoveryRocket.com.

Opt-Out Policy:
Your Decision Not To Participate

Members may choose to drop membership at any time. Members who would like to withdraw their membership may do so at any time on the DiscoveryRocket.com website. Members may withdraw membership by logging into their account profile and selecting unsubscribe. We will process all unsubscribe requests within 10 business days of receipt and usually within 48 hours of receipt.

Upon receipt of the drop request, DiscoveryRocket.com may ask you to complete a brief survey about the reason(s) for discontinuing membership. This survey is optional and does not involve any additional email; any results will help us improve members' experience.

Use of Cookies:
How We Use Cookies and Other Technologies on Our Website

DiscoveryRocket.com uses cookies on our registration forms during the time you are actively completing the forms. These cookies (which may be flash-based cookies or local shared objects) are used solely for technical purposes to allow for accurate transmission of survey information to the DiscoveryRocket.com database and to ensure that a member does not take the same survey more than once.

DiscoveryRocket.com also uses cookies on the member account profile area of the site to store email address automatically and password (optionally) so that the user does not have to repeatedly retype the information. For users' convenience, this cookie is stored for subsequent sessions. Member area cookies are also used to identify valid members, in order to protect access to their specific member information (such as rewards account information) and to personalize their experience on the site. The web server also creates cookies to uniquely identify each user session when a member visits the site. This latter cookie is automatically deleted at the end of a session.

DiscoveryRocket.com also uses cookies, including Flash cookies at times, for advertising research purposes by keeping track of some of the types of online advertisements that you see on the websites that you visit, as well as the number of times that you see those ads.

No personal identifying information is stored on any cookie nor do we retain any information from cookies on our databases.

Notification Of Changes:
How We Notify You About Changes to Our Privacy Policy

If we are going to use your personal identifying information in a manner different from that stated in our privacy policy at the time of collection, we will notify you via email. You will have a choice as to whether we use your information in this different manner; instructions for how to make that choice will be included in the email. If we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying our members that there is a change and pointing them to the revised privacy page.

How to Reach Us:
How to Contact Us About Your Privacy Concerns

Questions regarding this statement should be directed to privacy@discoveryrocket.com.



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